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FAQ

 

Q: How can I keep my carpeting looking nice?
Regular vacuuming is needed if you want your carpet to last. This will remove the dirt and fluff up your carpet fibers. Also you will need to have your carpeting professionally steam cleaned about once a year. The heat revives the carpet fiber and the strong suction removes deep down dirt that the vacuum will leave behind. 

Q: What is the best type of fiber for our new carpeting -- nylon, olefin, wool, polyester, or a blend of these? 
Customers are often very confused by the different fibers available today. The answer is they are all great fibers in certain conditions. Each room of your house experiences different types of traffic and conditions. Do you have kids, pets, or is the new carpeting for a rarely used formal living room? Talk to your Grand Strand Floors sales person and they will help you select the right fiber for your home. 

Q: We are remodeling our home is new pad really needed?
Yes. Without padding or with worn padding your carpet will not perform, as it should. The carpet warranties also require minimum grades of padding for them to be valid. At Grand Strand Floors we will explain the types of padding available and let you decide which will be best for your job.

Q: Do berber carpets require a special pad?
We suggest that the customers use a thinner denser padding under berber carpet. The loop construction of berbers makes seams more noticeable and more difficult to stretch. A specific type of padding is used to help avoid these problems. Come in the store today and we can show you the different pad used for berbers.

Q: Every flooring store is the expert and often you will get conflicting opinions from one place to the next. How can you decide who to trust?
This is a great question and I am glad it was asked. Flooring is available from so many sources that just about anyone can open a flooring store. Look for someone who has been in business for a long time. Good stores last and bad ones do not. Shop a few stores and don't be afraid to ask for referrals. Is the store neat and clean? Owners who take pride in their store also take pride in their work. Is the salesman genuinely interested in your needs or are the just pushing the special of the week? Flooring is a big purchase and selections need to be made carefully. A sales person should help you find the flooring right for your situation and not their commission check. The old adages, "you get what you pay for", is true. Is it worth paying a little more to know your job will be installed by a professional and is warranted by a reputable store who cares about their customers? Look for the store that you are most comfortable with and that you have the most confidence in completing the job properly.

Please email us if you have any questions. We are here to help!

GRAND STRAND FLOORS  •  1917 MR. JOE WHITE AVE   •  MYRTLE BEACH, SC 29577

PH 843.626.3226  •  FAX 843.448.4993

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